Eolymp Store
Last updated: October 7, 2026
The Eolymp Store is where you can buy Eolymp merchandise and other products. If you have earned Eolymp Mints, they are automatically redeemed for a discount on your order, which can cover it entirely.
Eolymp Mints
Eolymp Mints are loyalty points granted through participation in contests, activities, or other promotions defined by Eolymp. They have no monetary value, are not a means of payment, cannot be exchanged for cash, and cannot be transferred between users.
In the Store, Mints can be redeemed for a discount on your order. The discount is applied automatically: when you place an order, Eolymp redeems as many of your Mints as the order allows, starting with those closest to expiration, and shows the resulting discount at checkout. If the discount does not cover the whole order, you pay the rest by card; in that case at least €0.50 is always left to pay by card, because card payments below that amount are not possible.
Unless otherwise specified, Mints expire twelve months after being awarded. If an order is cancelled, or its payment is not completed, the Mints used for it are returned to your balance. Eolymp may adjust your balance in cases of error, fraud, or abuse, and reserves the right to cancel some or all of your existing Mints in the event of a serious violation of the Terms and Conditions of Use or the community Code of Conduct.
Eolymp may change the rules for earning and redeeming Mints, or end the Mints program, at any time. Changes do not affect orders that have already been placed.
Products
We describe and photograph our products as accurately as we can, but colors and details may look slightly different on your screen, and sizes may vary slightly from the size chart.
If a product is listed at an obviously wrong price because of a technical or typing error, we may cancel the order and refund it in full, even after it has been confirmed.
Ordering and Payment
Prices are shown in euros (EUR) and include VAT and any other applicable taxes. Shipping costs, if any, are shown separately in your cart before you place the order.
To place an order, add products to your cart, provide a valid shipping address and contact details, and confirm the order. If part of the order is not covered by Mints, you will be redirected to our payment provider, Stripe, to pay by credit or debit card. The payment page stays open for one hour; if the payment is not completed in that time, the order is cancelled automatically and any Mints are returned.
Your order is confirmed once the payment is completed (or immediately, if it is fully covered by Mints). You will receive a confirmation by email, and an invoice for the amount paid by card. You can review your orders and their status at any time in the Orders section of your account.
You can cancel an order from the order page until it is shipped. Cancelled orders are refunded in full: card payments to the original card, and Mints to your balance.
The selection of products, their prices, and their availability may change at any time without prior notice. Changes do not affect orders that have already been placed.
Shipping
Orders are shipped via local or international postal and courier services at Eolymp's discretion. Shipping costs depend on the destination and are shown at checkout before you place the order. Once shipped, you can follow your parcel from the order page.
Orders are usually shipped within ten days of being placed, although actual delivery times may vary by destination. If your order has not been delivered within thirty days, contact us and you may cancel it for a full refund.
Right of Withdrawal
If any part of your order was paid by card, you may withdraw from the purchase within fourteen (14) calendar days of receiving the products, without giving any reason.
To withdraw, send a clear statement of your decision to support@eolymp.com before the period ends. You may use the form below, but it is not mandatory. We will reply with return instructions. You must send the products back within fourteen days of notifying us, unused and in their original condition, and you bear the direct cost of returning them.
We will refund the card payment, including the standard shipping cost of the original delivery, within fourteen days of receiving your notice, using the same card you paid with. We may wait to issue the refund until we have received the products back or you have shown proof of sending them. Any Mints used for the order are returned to your balance. You are responsible for any loss in value of the products caused by handling them beyond what is needed to check their nature, characteristics, and functioning.
Orders fully covered by the Mints discount involve no payment and cannot be withdrawn from, though damaged or defective items are still replaced as described below.
Damaged or Defective Products
If a product arrives damaged, defective, or different from what you ordered, contact support@eolymp.com with your order number and a photo of the problem. We will replace the product or, if that is not possible, refund it — card payments to the original card and Mints to your balance.
For purchases paid by card, you also have the legal guarantee of conformity provided by Spanish consumer law, which covers defects that appear within three years of delivery. This guarantee is free of charge and in addition to the right of withdrawal.
Liability
Eolymp does not guarantee the continuous availability of specific products and may modify or discontinue the Store at any time. To the maximum extent permitted by law, Eolymp is not liable for indirect, incidental, or consequential damages related to the use of the Store, nor for delays or failures caused by events beyond its reasonable control. Nothing on this page limits your statutory rights as a consumer.
Changes to These Terms
We may update these terms from time to time. The version published at the time you place an order applies to that order.
Complaints and Governing Law
If you have a problem with an order, contact support@eolymp.com and we will try to resolve it. These terms are governed by Spanish law. If you are a consumer, this does not take away the protection of the mandatory laws of your country of residence, and you may bring a claim before the courts of your place of residence.
Seller Information
The Store is operated by EOLYMP ACADEMY, S.L.
Registered office: Calle del Perú, 186bis - 08020, Barcelona, Spain
Registration details: Commercial Registry of Barcelona, Volume 48547, Folio 20, Section 8, Sheet 587753, Entry 1a
Tax ID: B-72828122
Email: support@eolymp.com
These Store Terms complement the General Terms and Conditions of Use and the Privacy Policy. By using the Store you agree to all of these documents.